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Frequently Asked Questions - Firmware

Support for the Neuros OSD

(Other Products: Recorder 2/Recorder 2+ | 442 | DAC)

Firmware - Neuros OSD Support

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Frequently Asked Questions

If I try to play a audio file while making a video recording, will the recording stop or pause?
The video will not pause or stop unless you choose to pause or stop it.
How long does it take to record/convert videos?
It happens in real-time, 1 hour of video takes 1 hour to record.
Can I use the OSD to browse the web?
Turning your television into a general purpose web browser is not one of the goals of the OSD development team. Due to the lack of a mouse and keyboard, and the low resolution common to most televisions, TV's tend to make pretty bad web browsers.
How do I know when the OSD is powered on?
Once the power is connected, the green light will be on. Then once you go to the right video channel on your TV, the menu will be displayed on there.
How do I know what version of firmware I am currently running?
In the menu screen you go to settings, then properties and it will be displayed there.
The volume and power buttons on my remote don't do anything, what gives?
The OSD remote is actually a universal remote, and those buttons can be programmed to control your TV. Here's a nice tutorial explaining how to do just that.
How do I record video using the Neuros OSD?
Once connected, you preview what you want to record through the TV. Then when you know what you want to record, you hit the record button and enjoy the show. Then after you're done, hit the stop button, your file will be saved to whatever storage device you use. You will be able record to either a memory card, USB device (PSP, iPod, external hard drive, etc.) or PC (network required).
Is there a record time limit on the OSD?
For high-quality recordings, there is a 4GB limit to the file size, and for low-quality recordings, there is a 2GB limit. Typically, this translates to approximately four hours of recording. After reaching the limit, the Neuros OSD will finalize your file and start a new file. During that 15-20 second period of time, your Neuros OSD will not record.
Why is my recorded video choppy?
There are many reasons why recorded video can be choppy. Here are a few solutions to this problem:
  1. Upgrade your firmware. Each release has better playback ability than the previous. An upgrade may immediately fix the issues you are seeing.
  2. Change the device for which you are recording. This is especially true if you are intending to play back video on portable devices such as a Palm Treo or other smartphone. Under "Video" > "Recording Settings" menu, you can change your intended playback device.
  3. Defragment the memory card/device you are recording to. As you record video, chunks of video get stored in different locations on the storage device, resulting in "fragmentation". Fragmentation slows down the Neuros OSD, as it requires your device to have to find the chunks in different areas of the disk.

More support

Neuros Forums - Post your issue to our user community.
Neuros Wiki - User-contributed Wiki with articles, tips and tricks.
For Neuros Support, please email support@neurostechnology.com