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Frequently Asked Questions - Recording and playback

Support for the Neuros OSD

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Recording and playback - Neuros OSD Support

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Frequently Asked Questions

If I try to play a audio file while making a video recording, will the recording stop or pause?
The video will not pause or stop unless you choose to pause or stop it.
Can I use the Neuros OSD to make backups of my DVDs?
Yes. Connect your DVD player to the Neuros OSD with the included RCA cable (red, white and yellow), insert your DVD in the DVD player, play it and hit record on the Neuros OSD remote control. The OSD will convert your DVD into a standard digital MP4 file that will be saved on a storage device of your choice.
Can I make copies of VHS tapes and commercial DVDs that are copy protected?
Yes, the Neuros OSD records the analog video signal sent to the TV and makes a legal, digital copy of it, as this signal is not copy protected.
Can I record content off the hard drive of my TiVo or DVR with the Neuros OSD?
Yes. Connect your DVR/TiVo to the Neuros OSD with the included RCA cable (red, white and yellow), and play the content you wish to remove from your hard drive. Hit record on the Neuros OSD remote control, and the OSD will convert the file played from your DVR into a standard digital MP4 file that will be saved on a storage device of your choice.
Can I record live TV (TV shows, movies, sports events, etc…)?
Yes. All you need to do is connect your Neuros OSD to a video source (DVR, Cable or Satellite receiver box, VCR, etc...) using the RCA cables provided. Get your video source on the channel you want to record and hit record on the Neuros OSD remote control. You can even use the IR blaster included in the accessories to schedule recordings on different channels at different times. The IR blaster will emulate the IR signal used by your remote to set the tuner of your video source to the channel of your choice at the time of the recording.
How long does it take to record/convert videos?
It happens in real-time, 1 hour of video takes 1 hour to record.
What video format does the Neuros OSD uses for the recording?
The Neuros OSD records in the standard and open MP4 format compatible with a wide range of devices. Videos recorded with the Neuros OSD can not only be played a TV set using the OSD as a player, but can also be viewed on PC/Laptops and popular PMPs like the iPod/Nano/iPhone, the PSP, smartphones etc...
How big are the files recorded?
For the highest setting, 1 hour of video is about 1GB. It means that even on the highest setting, you could have a video library with all your favorite content on a single hard drive.
Does the Neuros OSD support HD content?
The OSD records in standard definition from any source that supports composite (RCA cables) or S-Video. If your content source supports those outputs, you can record.
Can I record straight from a camcorder?
As long as the camcorder has an output of either S-video or RCA (red, yellow, and white connections) then yes, the OSD can record from the camcorder.
What devices can I record to other than memory cards?
You can record to micro drives, USB thumb drives, external hard drives, to the PSP, iPod video (among many USB storage/portable media devices) and PCs (network required).
What is the recording quality?
The recording is near DVD quality on the highest setting. Note that the recording quality depends on the quality of the video source. Please stay tuned, as we will publish original and sample recordings for your comparing pleasure.
How do I record video using the Neuros OSD?
Once connected, you preview what you want to record through the TV. Then when you know what you want to record, you hit the record button and enjoy the show. Then after you're done, hit the stop button, your file will be saved to whatever storage device you use. You will be able record to either a memory card, USB device (PSP, iPod, external hard drive, etc.) or PC (network required).
Is there a record time limit on the OSD?
For high-quality recordings, there is a 4GB limit to the file size, and for low-quality recordings, there is a 2GB limit. Typically, this translates to approximately four hours of recording. After reaching the limit, the Neuros OSD will finalize your file and start a new file. During that 15-20 second period of time, your Neuros OSD will not record.
Why is my recorded video choppy?
There are many reasons why recorded video can be choppy. Here are a few solutions to this problem:
  1. Upgrade your firmware. Each release has better playback ability than the previous. An upgrade may immediately fix the issues you are seeing.
  2. Change the device for which you are recording. This is especially true if you are intending to play back video on portable devices such as a Palm Treo or other smartphone. Under "Video" > "Recording Settings" menu, you can change your intended playback device.
  3. Defragment the memory card/device you are recording to. As you record video, chunks of video get stored in different locations on the storage device, resulting in "fragmentation". Fragmentation slows down the Neuros OSD, as it requires your device to have to find the chunks in different areas of the disk.
Why is my audio/video recordings distorted?
If the cables aren’t securely inserted, or crossed this may cause interference. One thing that usually works is swapping the cables around. A wireless card may also cause interference if it's near the OSD.
Can I use the Neuros OSD to convert my VHS tapes?
Absolutely, connect your VCR to the Neuros OSD with the included RCA cable (red, white and yellow), insert your VHS tape in the VCR, play the content and hit record on the Neuros OSD remote. The OSD will convert your VHS tapes into a standard digital MP4 file that will be saved on the storage device of your choice.
How can I edit the files that I've recorded with the OSD?
We recommend Free Video Dub. It is free and it allows you to cut sections and edit files without having to re-encode. This means that you can preserve the original quality of the file.

More support

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